No Elevator Speech? - No Business!

Apr 22, 2009  |  under The VA WaterCooler  |  by Sandra

Your Elevator Speech is a cornerstone of your business. Without an Elevator Speech, success will be much harder to achieve, maybe even impossible. It is more important than your Mission/Purpose Statement. Your Elevator Speech is more important than your Marketing and Business Plans because it gives them clarity. It is more important than your bookkeeping [...]

5 Ways to Mix Work and Kids and Still Keep Your Sanity!

Apr 17, 2009  |  under The VA WaterCooler  |  by Sandra

One of the pleasures of working at home is to be able to be there for your kids. In a perfect world, you are able to schedule calls during naptime and they play quietly while you work.
I don’t know about you, but I don’t live there.

Is Your Finger on the Pulse?

Apr 15, 2009  |  under The VA WaterCooler  |  by Sandra

I’m becoming a big fan of www.smallbiztrends.com. Anita Campbell and her writing staff at Small Business Trends do an excellent job of wading through the information overload, consolidating and reporting what is happening in the world of Small Business.

SmallBizTrends says Businesses want Freelancers!

Apr 7, 2009  |  under The VA WaterCooler  |  by Sandra

I really enjoy the Small Business Trends - a “comprehensive online publication for small business owners, entrepreneurs and the people who interact with them.” Last week Anita Campbell posted an article about the current trend in Small Businesses to hire Independent Contractors and Freelancers.

Trends on Elance – what do they mean for Virtual Assistants?

Mar 31, 2009  |  under The VA WaterCooler  |  by Sandra

Trends on Elance - what do they mean for Virtual Assistants?
Elance, one of the top freelance job sites, recently published a list of the Top 100 skills in demand during February 2009. It comes as no surprise that budgets are shrinking and workloads are growing in this economy. Recent trends on Elance show how these [...]

Communication in a Virtual World

Mar 25, 2009  |  under The VA WaterCooler  |  by Sandra

I had a speech teacher in college who opened my eyes to two things. First, the most important element of any relationship is communication and second, when you speak with someone don’t be afraid to ask, “What do you mean?” and she should be asking you too. Everyone comes to the conversation with their own [...]

Can You Put Your Name to That?

Jan 28, 2009  |  under The VA WaterCooler  |  by Sandra

You’ve probably heard the saying, “If it’s worth doing, it’s worth doing right.” It is often a favorite of Moms, but not of their children.
The phrase is invoked when kids rush through homework so they can go out and play, only to have Mom or Dad send them back to correct mistakes. Household chores often [...]

From Job to Business - Managing Phone Calls and Email

Dec 17, 2008  |  under The VA WaterCooler  |  by Sandra

One of the toughest things for new Virtual Assistants is moving from an employee mindset to a business owner mindset. It is often just as difficult for clients to learn that they are not your boss and you are not an employee. If you want to be a successful VA, however you must make this [...]

Training Time - To Charge or not to Charge?

Dec 10, 2008  |  under The VA WaterCooler  |  by Sandra

I’ve seen some discussions recently in the Virtual Assisting Industry over the topic of charging your clients for training time. In my opinion, the answer is sometimes yes, but sometimes, no. Simply put:
Billable training:
*Time I spend with the client training on their specific systems, policies and procedures.
*Time I spend developing these things if the client [...]

Yes, Take it Personally!

Oct 13, 2008  |  under The VA WaterCooler  |  by Sandra

I read an article recently about handling criticism and taking rejection. The good ‘ole standby, “Don’t take it personally” was of course, the anthem uttered over and over, ad infinitum, ad naseum. I have learned through many, many rejections that I grow more personally and professionally from them than from the sales I do close.
Many [...]

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